Welcome to ShelterConnection AC Plus
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ACCOUNT INFORMATION

Your account number is 1305
Your registered e-mail address is business@tvar.org

Please keep your account information up to date. You can log in to check, pay, and print invoices and change contact information here.


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Important Change to Petfinder Listings

As of March 1st, 2013, Petfinder is no longer allowing HTML in animal descriptions. Following is an excerpt from an e-mail sent by Petfinder:

Your pets are everywhere! At an ever increasing rate, Petfinder visitors are viewing your pets on a mobile device, like an iPhone or tablet. This is an amazing achievement for homeless pets and with the rate in which mobile technology advances, we want to be sure your pets can continue to be found easily on all gadgets.

In order for your pets to be seen by adopters on all devices, we need to update the way pet descriptions are added to pets. Starting March 1, we will no longer be able to accommodate HTML code or the current editing tools in pet descriptions.

What does this mean? If you simply type your pet descriptions into the box when adding a pet, you will not notice any changes. Some Petfinder members use HTML codes in pet descriptions to change the pet description font size, color and placement. Additionally, there are editing tools at the top of the pet description box that allow you to bold or italicize text and more. These tools will no longer be available by mid-February.

Why? Technology is ever-changing. More than 30% of potential adopters are viewing your pets on a mobile device like an iPhone or tablet. To ensure that your pets can continue to be viewed on a multitude of mobile devices and remain sharable on Facebook and beyond, we need to remove any code that may cause issues when your pet description data is transferred. Keeping pet descriptions in plain text will keep your pets easily visible by adopters regardless of their choice of technology.

By now you have likely seen our new Pet Profile layouts, which make your photos and pet descriptions stand out more than ever before, eliminating the need to include HTML. Keeping extra formatting out of pet descriptions ensures your Pet Profiles are portable, however your adopters choose to view them.

E-Mail Security

Please adhere to the following guidelines if you host your e-mail with us:

  • All e-mail account passwords should have at least 8 characters and contain a combination of letters, numbers, and symbols. This makes it difficult for spoofers to guess or hack your password.
  • If a spoofing attack occurs and one of your e-mails is found to be the culprit, you will be moved to managed e-mail, which means you will no longer have access to Webmail or Web Administration for e-mail: we will manage your accounts for you and you will not be able to modify your accounts yourself (you will need to request these changes, and we will do it for you).
New Programs in AC Plus!
A couple of great new features have been added in AC Plus!
  • Export ALL addresses, phones, and or e-mails at once, without having to create a batch export. Check out the new links in the menu under People > Distribution Lists and Exports: Export All Addresses, Phones, and/or E-Mails (Excel/XLS). You can do this as often as you wish and the system will create a refreshed file each time. These downloads are in Excel files that you can save and open on your local computer.

  • You can now use the Petfinder adoptable-animals display (see http://www.petfinder.com/tools/petlist/index.cgi) in lieu of the standard AC Plus adoptables display. See the instructions and set up your options under Administration > Preferences.
 
ShelterTrack Now Available
ShelterTrackThe latest and greatest! ShelterTrack is a new software package that expands on the capabilities of AC Plus and offers more functionality than ever. Track correspondence and activity for people and animals, view guardianship and location history, use calculated rates for licensing, design your own intake reports, export your data from almost anywhere in the system, customize your user interface, and much more. To see the current feature set, click here; to take a walkthrough, please contact us at info@rescueconnection.com.